Notice of Data Security Incident

The State of Arkansas Department of Parks, Heritage and Tourism – Petit Jean State Park (“Petit Jean State Park”) is notifying potentially affected individuals of a data security incident that may have impacted their credit card information. Petit Jean State Park is an Arkansas state park located in Conway County. Petit Jean State Park may have your information if you made a purchase with your credit card while visiting. 

What Happened? 

In May 2022, Petit Jean State Park learned that limited credit card information input manually into point-of-sale terminals at its park restaurant may have been accessed by an unauthorized individual. Upon learning of this activity, Petit Jean State Park immediately implemented its incident response protocols, contacted law enforcement, and worked with external computer forensic specialists and other consultants to address the incident and to investigate what occurred. The investigators determined that limited credit card information, specifically credit card numbers, may have been accessed by unauthorized individuals. Unfortunately, the investigation could not determine exactly which numbers may have been affected, only that numbers manually entered into the point-of-sale terminals were the only numbers affected.

What Information Was Involved?

From the review, it appears that the impacted information may have included individuals’ credit card numbers. 

What We Are Doing:

Petit Jean State Park has taken, and continues to take, steps to prevent a similar incident from happening in the future. Since the incident, Petit Jean State Park updated its payment systems software, performed a global password reset, replaced affected equipment, and implemented several other security controls. 

What You Can Do:

Potentially affected individuals should review credit reports, bank account and other financial statements, and immediately contact their financial institution if they identify suspicious activity. Additional recommended steps to help protect your identity can be found here.  
 

For More Information:

Potentially affected individuals should contact (501) 324-9157 Monday through Friday from 9 a.m. to 9 p.m. Eastern Time with any questions. Petit Jean State Park takes very seriously the need to protect the privacy and security of all information in their respective care, and deeply regrets any inconvenience or concern that this matter may cause.